FAQ

Frequently Asked Questions

How does Relactagel work?

Relactagel is lactate vaginal gel. Lactate gels restore and maintain the natural acidity of the vagina, providing an environment favourable to the growth of naturally occurring flora known as lactobacilli. Relactagel also contains glycogen which provides nutrients for lactic acid producing bacteria.

Is Relactagel safe to be used by pregnant women?

Yes, it is safe to use by pregnant women. However, for those trying to get pregnant, it is not advisable to use before having an intercourse as the lactic acid may be neutralise the sperm.

Can Relactagel be used while taking antibiotics?

Yes, it is safe to do so.

How do I use Relactagel?

Each pack of Relactagel is supplied with 7 single-use pre-filled 5ml applicators.

The recommended Relactagel dosage is as follows:

For treatment: Use 1 single tube daily for 7 days at bedtime.

For prevention: Use 1 single tube daily for 2-3 days at bedtime after menstruation.

Petunjuk Penggunaan Obat Keputihan RelactagelInstructions for use:

Break and remove the cap and inset the entire neck of the tube into the vagina. Squeeze out the contents, maintaining constant pressure while withdrawing the tube. Relactagel should be used at bedtime when lying down, to minimise potential leakage. In the event of leakage, a panty liner may be useful. Once opened, use immediately. Do not use any tubes that may have been damaged or are leaking.

Warning: 
Relactagel may cause mild irritation during fungal infections (e.g. thrush) of the vagina or when there are tears in the vaginal tissue.

Relactagel contains glycogen obtained from Oysters. Do not use if allergic to shellfish.

How often should I use Relactagel?

Depending on whether you are using Relactagel to relieve symptoms, or prevent symptoms from occurring or recurring, it should be used in different amounts and for differing lengths of time.

The recommended Relactagel dosage is as follows:

For treatment: Use 1 single tube daily for 7 days at bedtime.

For prevention: Use 1 single tube daily for 2-3 days at bedtime after menstruation.

Each tube is for single use only. Discard of the tube appropriately after one use; do not reuse tube as this may cause infection.

How long does Relactagel ship after I purchase online?

Shipping will be handled by JNE and will be done during office hours from Monday-Friday at 5pm. Any order received after 5pm will be shipped on the next working day. Generally, shipping time in Jabodetabek area is 1-2 working days, Pulau Jawa (Java Island) is 2-3 working days, and the rest of Indonesia is 4-5 working days.

Where can I buy Relactagel?

Relactagel is available to purchase without a prescription from your local pharmacy and can usually be found in the feminine hygiene section within the pharmacy. Some pharmacies may keep Relactagel behind the pharmacy counter, please ask your pharmacist and they will be happy to help you.

BUY NOW

You can purchase Relactagel online now. Online orders can be sent to a delivery address of your choice and shipped in discreet packaging

RELACTAGEL

Relactagel® is a lactic acid gel that is clinically proven to treat and prevent bacterial Vaginosis (BV).